Terms of service

Effective Date: July 18, 2026
Last Updated: July 18, 2026

Welcome to Crownorah. These Terms of Service ("Terms") govern your access to and use of the Crownorah website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms.

1. Business Information

Brand Name: Crownorah

Legal Name: Priti Shankar Ghosh

Business Address:
Mallikashpur, Motiganj
Baleshwar, Odisha – 756003
India

Email: ghoshpritish108@gmail.com

Phone: +91 6370520076

2. Acceptance of Terms

By using our website, you confirm that:

  • You are at least 18 years old or using the website under the supervision of a parent or legal guardian.
  • You agree to comply with these Terms and all applicable laws.
  • The information you provide is accurate and complete.

3. Products & Services

We strive to ensure that all product descriptions, images, specifications, and prices are accurate. However:

  • Product images are for illustration purposes only.
  • Actual product color or appearance may vary slightly due to lighting, screen settings, or manufacturing differences.
  • We reserve the right to modify or discontinue products without prior notice.

4. Pricing & Payments

  • All prices are displayed in Indian Rupees (INR) unless otherwise stated.
  • Prices include applicable taxes only if specifically mentioned at checkout.
  • We reserve the right to change prices at any time without prior notice.
  • Payment must be completed before an order is processed.

5. Order Acceptance

After placing an order, you will receive an order confirmation email or message. This confirmation does not guarantee acceptance of your order.

We reserve the right to:

  • Cancel any order.
  • Refuse service.
  • Limit quantities.
  • Reject suspicious or fraudulent orders.
  • Cancel orders due to pricing or inventory errors.

If payment has already been received for a cancelled order, a refund will be processed according to our Refund Policy.

6. Shipping & Delivery

  • Delivery times are estimates only.
  • Delays may occur due to weather, courier issues, public holidays, or other circumstances beyond our control.
  • Risk of loss passes to the customer upon successful delivery to the shipping address provided.

7. Returns & Refunds

Returns, replacements, and refunds are governed by our Refund & Return Policy. Please review that policy before making a purchase.

8. User Account

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Restricting access to your account.
  • All activities conducted under your account.

Notify us immediately if you suspect unauthorized access to your account.

9. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or viruses.
  • Interfere with website security or functionality.
  • Copy, reproduce, or exploit website content without written permission.
  • Engage in fraudulent transactions.

10. Intellectual Property

All website content, including but not limited to:

  • Logos
  • Graphics
  • Images
  • Product descriptions
  • Designs
  • Text
  • Software
  • Layout

is the property of Crownorah or its licensors and is protected by applicable intellectual property laws.

Unauthorized use is prohibited.

11. Limitation of Liability

To the maximum extent permitted by law, Crownorah shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or business.
  • Data loss.
  • Service interruptions.
  • Delays caused by third parties.
  • Events beyond our reasonable control.

Our total liability shall not exceed the amount paid for the relevant order.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Services

Our website may use third-party services, including:

  • Payment gateways
  • Courier and logistics providers
  • Analytics tools
  • Marketing platforms

We are not responsible for the policies or actions of these third-party providers.

14. Force Majeure

We shall not be liable for delays or failure to perform obligations due to events beyond our reasonable control, including natural disasters, strikes, government actions, internet outages, or other unforeseen events.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Baleshwar (Balasore), Odisha, India.

16. Changes to These Terms

We may update these Terms at any time. Updated versions will be posted on this page with the revised Last Updated date.

Continued use of the website after changes constitutes acceptance of the updated Terms.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Crownorah

Legal Name: Priti Shankar Ghosh

Address:
Mallikashpur, Motiganj
Baleshwar, Odisha – 756003
India

Email: ghoshpritish108@gmail.com

Phone: +91 6370520076